Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Privacy

How do we protect your information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of both physical and digital security measures when a user has provided their personal information to us, and to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

CASL- Canadian Anti-Spam Legislation

We comply with the Canadian Federal government CASL ACT. You will always be asked to Opt-In to receive our email communications. You can always Opt Out or unsubscribe from receiving any email communication from us at any time in the future. We will not sell, rent, or trade your email address to any unaffiliated third party without your express permission.

GDPR (General Data Protection Regulation) - European Union

Stoneycreekboutique will always comply with the full rights afforded to those EU citizens as stipulated in the regulation. As a data processor, we recognize your individual rights:

Right to be informed: As detailed in this privacy policy page, we are completely transparent as to how we use your personal data. We do not personally collect or store EU customer data. We use ETSY as a third party for our customer database and will not use or sell your information without written notice and permission.

Right of access: You may know exactly what information is held about you and how we process it.

Right of rectification: You can have your personal data amended, corrected or updated if they are inaccurate or incomplete.

Right to erasure: Recognizing your “right to be forgotten”, upon your explicit request we will immediately delete and remove from our system your personal information without asking for any justification.

Right to data portability: You can retain and reuse your personal data for your own purpose.

Right to restrict processing: You can request that we suppress processing your data.

Right to object: You are entitled to object to your personal data being used for whatever purpose.

Right of automated decision making and profiling: You are protected against the risk that a potentially damaging decision is made without human intervention. For instance, you can choose not to be the subject of a decision that is based on automated processing.

If you are a European Resident and feel we have inadvertently collected your personal information, or you voluntarily submitted such information to us, and wish to exercise either of these rights listed above, please do not hesitate in contacting us at faye@stoneycreekboutique.com, and use the Subject Line – GDPR request.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Legal imprint